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I'm not sure what's gong on, but if you set the left-side option in the Program monitor to "Fit" you'll see the full image of your clip in the Program monitor. That setting controls the scale of the image in the monitor, not the resolution.
If you need to adjust for playback speed, you set 1/4, 1/2 and other playback resolution settings with the control on the lower right of the Program monitor.
Neil