Inconsistent Audio Playback Volume

Community Beginner ,
Oct 14, 2017

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I'm editing a project in Premiere Pro CC, and the audio volume during playback is consistently inconsistent.  Sometimes it sounds very low, and sometimes it's so loud that I can hear blown out room noise in the background.  Other times, parts of it sound correct, and then other clips, music tracks, or sound effects are very low or even missing.  Sometimes, if the system is left on overnight, there is no audio playback at all, and Premiere needs to be restarted.

This is unacceptable.  I need to know what my final audio sounds like so that I don't unwittingly send terrible masters to clients.  Any idea what's happening, or how to solve it?

Thanks!

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Inconsistent Audio Playback Volume

Community Beginner ,
Oct 14, 2017

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I'm editing a project in Premiere Pro CC, and the audio volume during playback is consistently inconsistent.  Sometimes it sounds very low, and sometimes it's so loud that I can hear blown out room noise in the background.  Other times, parts of it sound correct, and then other clips, music tracks, or sound effects are very low or even missing.  Sometimes, if the system is left on overnight, there is no audio playback at all, and Premiere needs to be restarted.

This is unacceptable.  I need to know what my final audio sounds like so that I don't unwittingly send terrible masters to clients.  Any idea what's happening, or how to solve it?

Thanks!

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Oct 14, 2017 0
Adobe Community Professional ,
Oct 14, 2017

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Have you tried rendering the audio on the timeline?

Have you tried deleting the preview files?

Does it happen with other applications?

Does it happen if you use a headset or other speakers?

Have you tried updating or rolling back the audio driver?

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Oct 14, 2017 1
Community Beginner ,
Oct 14, 2017

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Thanks for the reply.  Yes, I've tried rendering everything.  I don't know if it happens with other applications.  Premiere Pro CC is the only application I use with sound on this system.  I have not tried headphones.  I'm using a 4k TV as my monitor, and using it's built-in speakers for audio.  I would think this might be the problem, but I just replaced my monitor, and the audio issue is still there.  How do you update an audio driver?  Thanks!

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Oct 14, 2017 0
Engaged ,
Oct 14, 2017

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Hi SplashVP - Check out this article to troubleshoot, there is also info there on how to update an audio driver if it comes to that: No sound during playback No sound during playback

Hope that helps!

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Oct 14, 2017 1
Adobe Community Professional ,
Oct 14, 2017

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SplashVP  wrote

I don't know if it happens with other applications. 

Try playing an audio file in a media player.

SplashVP  wrote

  I have not tried headphones.

Try them or another set of speakers.

SplashVP  wrote

How do you update an audio driver?

Have a look here:

https://www.computerhope.com/issues/ch000503.htm

https://www.google.com/search?q=updating+or+rolling+back+the+audio+driver&oq=updating+or+rolling+bac...

https://www.google.com/search?q=updating+or+rolling+back+the+audio+driver&oq=updating+or+rolling+bac...

https://www.computerhope.com/drivers/sound.htm

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Oct 14, 2017 0
LEGEND ,
Oct 15, 2017

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I'm using a 4k TV as my monitor, and using it's built-in speakers for audio.

I recommend against that.  TV speakers just aren't very good.

Get yourself a pair of nearfield monitors and connect them to the computer's digital or analog audio outputs.

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Oct 15, 2017 0
Community Beginner ,
Aug 30, 2018

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I'm having this same issue with audio inconsistencies. I'm using a MBP and high-quality Beats headphones. The problem happens with & without the headphones. It's not the speakers/headphones. The problem is with Premiere Pro.

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Aug 30, 2018 3
New Here ,
Nov 23, 2020

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11/23/2020 

This is still a problem

 

[reply edited by moderator] 

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Nov 23, 2020 1
New Here ,
Dec 09, 2020

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I'm having this same issue. When I boot up Premiere for the first time, the audio in the timeline usually plays fine. The problem arises as soon as I listen to a sound effect in my source monitor and pull it into my timeline. All of my audio suddenly becomes very soft (even when my computer volume is max and my audio levels are peaking). 

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Dec 09, 2020 0