• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

issue with green screen on white background when exporting

New Here ,
May 16, 2021 May 16, 2021

Copy link to clipboard

Copied

I have footage on a green screen. I need to use part of the footage in front of a black background, a colourful background and a white background.  I don't have any issue with the black and colourful ones but when I export my video, the green screen in front of the white background appears with shining stars everywhere.  Is there a way to fix this issue? I tried to change the transparency and pedestal first, then try to adjust everything else without success.

TOPICS
Error or problem , Export

Views

181

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 18, 2021 May 18, 2021

Copy link to clipboard

Copied

LATEST

Hi Marie!

Sorry to hear that. Can you share your system details (OS, CPU, RAM, GPU)? Also, please provide a screen recording that exhibits the issue.

Looking forward to your response.

Thanks,

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines