issue with green screen on white background when exporting

New Here ,
May 16, 2021 May 16, 2021

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I have footage on a green screen. I need to use part of the footage in front of a black background, a colourful background and a white background.  I don't have any issue with the black and colourful ones but when I export my video, the green screen in front of the white background appears with shining stars everywhere.  Is there a way to fix this issue? I tried to change the transparency and pedestal first, then try to adjust everything else without success.

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Error or problem, Export

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Adobe Employee ,
May 18, 2021 May 18, 2021

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Hi Marie!

Sorry to hear that. Can you share your system details (OS, CPU, RAM, GPU)? Also, please provide a screen recording that exhibits the issue.

Looking forward to your response.

Thanks,

Kartika

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