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Just updated Premiere Pro it keeps freezing my PC

New Here ,
Jan 14, 2021 Jan 14, 2021

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I installed the new windows update yesterday and updated Premiere Pro today when prompted. Now it freezes my entire PC and I have to do a hard reset each time I add a graphic or text to my sequence. Tried 3 times and 3 freezes. Dont have any issues with other apps or games. Dont have intel graphics activated, i have a rtx 3080 and I9 10900K with 32GB Ram. Any help appreciated!

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Error or problem , Freeze or hang

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correct answers 1 Correct answer

LEGEND , Jan 14, 2021 Jan 14, 2021

There are a number of issues apparently caused by the more recent Nvidia game driver. If you go to Mercury Acceleration in Project Settings, set that to software only, and it works ... change the driver.

 

Go to the Nvidia website and download the most recent or maybe one-back Studio driver. Do a clean install. Some can work with the lastest studio, some need to be back one studio driver.

 

Neil

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LEGEND ,
Jan 14, 2021 Jan 14, 2021

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There are a number of issues apparently caused by the more recent Nvidia game driver. If you go to Mercury Acceleration in Project Settings, set that to software only, and it works ... change the driver.

 

Go to the Nvidia website and download the most recent or maybe one-back Studio driver. Do a clean install. Some can work with the lastest studio, some need to be back one studio driver.

 

Neil

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New Here ,
Jan 14, 2021 Jan 14, 2021

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THat worked for me so far no crash..

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LEGEND ,
Jan 14, 2021 Jan 14, 2021

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Keep us posted if it recurs ...

 

Neil

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Been 5 hours editing no crash, I DOwnloaded the Stdio version of Nvidia driver works  with no hicccups!!!!

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New Here ,
Jan 17, 2021 Jan 17, 2021

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It works with software but I use effecs that require GPU Acceleration. If I use Studio driver will it affect my games? Im a game content creator, i need to game properly to get video footage to edit.... 

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LEGEND ,
Jan 17, 2021 Jan 17, 2021

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 I don't know what the 'game' driver variance is. So you could simpy test.

 

Neil

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