I need help! My macbook pro (MacBook Pro (16-inch, 2019) 32gb Ram, AMD Radeon Pro 5500M 8 GB)
Has just recently started crashing and restarting the computer whenever I open an older project where it has to locate the footage, or if I import more than 10 videos into the project.
I have tried so many things but can't stop this from happening. Do you have any tips? i'd appreciate your help so much!
I have the latest version OS - 10.15.7 and Premiere Pro - 14.5.0
here's a dump of the crash report:
Panic(CPU 0, time 37157853876342): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0
RAX: 0x0000000009000000, RBX: 0x00000000000068b2, RCX: 0xffffff802040cef8, RDX: 0x0000000009000000
RSP: 0xffffff83a81bce60, RBP: 0xffffff83a81bce60, RSI: 0x0000000000000000, RDI: 0xffffff802040cef8
R8: 0x0000000000000002, R9: 0x0000000000008802, R10: 0x0000000000008802, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff802040cef8, R14: 0xffffff801fb38e30, R15: 0xffffff806dc11830
RFL: 0x0000000000000046, RIP: 0xffffff801fc3ecf2, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff83a81bcd10 : 0xffffff801fc45dfb
0xffffff83a81bcd60 : 0xffffff801fac0d47
0xffffff83a81bce60 : 0xffffff801fb654b4
0xffffff83a81bcf20 : 0xffffff801fc33807
0xffffff83a81bcf60 : 0xffffff801fc4e663
0xffffff83a81bcf80 : 0xffffff801fc45dfb
0xffffff83a81bcfd0 : 0xffffff801fac0bed
0xffffffa404e9bf40 : 0xffffff801fb3f7a7
0xffffffa404e9bf80 : 0xffffff801fb3f968
0xffffffa404e9bfa0 : 0xffffff801fac013e
BSD process name corresponding to current thread: kernel_task
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Mac OS version:
19H2
Kernel version:
Darwin Kernel Version 19.6.0: Mon Aug 31 22:12:52 PDT 2020; root:xnu-6153.141.2~1/RELEASE_X86_64
Kernel UUID: 05D51A3D-3A87-3FF0-98C3-9CF3827A3EDD
Kernel slide: 0x000000001f800000
Kernel text base: 0xffffff801fa00000
__HIB text base: 0xffffff801f900000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
System uptime in nanoseconds: 37157853903422
last loaded kext at 37054147562647: >!AXsanScheme 3 (addr 0xffffff7fa3dde000, size 32768)
last unloaded kext at 36608422393395: >!UAudio 323.4 (addr 0xffffff7fa6e54000, size 434176)
loaded kexts:
|SCSITaskUserClient 422.120.3
>!U!SCoexistentDriver 489.120.1
@kext.AMDRadeonX6000 3.1.0
@kext.AMDRadeonServiceManager 3.1.0
>!AGraphicsDevicePolicy 5.2.6
@fileutil 20.036.15
@AGDCPluginDisplayMetrics 5.2.6
>!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.6f7
>AGPM 111.4.4
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>!AUpstreamUserClient 3.6.8
>pmtelemetry 1
>AGDCBacklightControl 5.2.6
>!A!IKBLGraphics 14.0.7
@DonT_Steal_Mac_OS_X 7.0.0
>!AThunderboltIP 3.1.4
>BridgeAudioCommunication 6.70.7
>!ATopCaseHIDEventDriver 3430.1
>!AMCCSControl 1.14
>!AMuxControl2 5.2.6
>!AHIDALSService 1
>!ABridgeAudio!C 6.70.7
>!AGFXHDA 100.1.429
>!A!IPCHPMC 2.0.1
>!A!ICFLGraphicsFramebuffer 14.0.7
>!A!ISlowAdaptiveClocking 4.0.0
>!AAVEBridge 6.1
@filesystems.autofs 3.0
>BCMWLANFirmware4355.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>!ABCMWLANBusInterfacePCIe 1
@filesystems.hfs.kext 522.100.5
@BootCache 40
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!AVirtIO 1.0
@filesystems.apfs 1412.141.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
>!AXsanScheme 3
>usb.IOUSBHostHIDDevice 1.2
>!UAudio 323.4
|IOUSBMass!SClass 4.0.4
@kext.AMDRadeonX6100HWLibs 1.0
@kext.AMDRadeonX6000HWServices 3.1.0
|IOAVB!F 850.1
>!ABacklightExpert 1.1.0
@kext.AMDRadeonX6000Framebuffer 3.1.0
@!AGPUWrangler 5.2.6
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.6f7
>!AActuatorDriver 3440.1
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>X86PlatformPlugin 1.0.0
>!ASMBus!C 1.0.18d1
>!AGraphicsControl 5.2.6
>!AHIDKeyboard 209
|IONDRVSupport 576.1
>IOPlatformPlugin!F 6.0.0d8
|IO!BHost!CUARTTransport 7.0.6f7
|IO!BHost!CTransport 7.0.6f7
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
@kext.AMDSupport 3.1.0
@!AGraphicsDeviceControl 5.2.6
|IOAccelerator!F2 438.7.3
|IOGraphics!F 576.1
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 840.3
|IOEthernetAVB!C 1.1.0
@kext.triggers 1.0
>usb.cdc.ncm 5.0.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
>usb.!UVHCIBCE 1.2
>usb.!UVHCI 1.2
>usb.!UVHCICommonBCE 1.0
>usb.!UVHCICommon 1.0
>!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
>!AThunderboltPCIDownAdapter 2.5.4
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.1
|IOUSB!F 900.4.2
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>!AKeyStore 2
>!UTDM 489.120.1
|IOSCSIBlockCommandsDevice 422.120.3
>!ACredentialManager 1.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|CoreAnalytics!F 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 7.0.6f7
|IO!BPacketLogger 7.0.6f7
>!ASSE 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOUSBMass!SDriver 157.140.1
|IOSCSIArchitectureModel!F 422.120.3
|IO!S!F 2.1
|IOUSBHost!F 1.2
>usb.!UCommon 1.0
>!UHostMergeProperties 1.2
>!ABusPower!C 1.0
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
panic(cpu 6 caller 0xffffff801fc214db): "IPI timeout, unresponsive CPU bitmap: 0x1, NMIPI acks: 0x0, now: 0x1, deadline: 37157853873961, pre-NMIPI time: 0x21cb7cae47f6, current: 0x21cb7caf2877, global: 1"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.2/osfmk/x86_64/pmap.c:2909
Backtrace (CPU 6), Frame : Return Address
0xffffffa404d7b5f0 : 0xffffff801fb1a65d
0xffffffa404d7b640 : 0xffffff801fc54a75
0xffffffa404d7b680 : 0xffffff801fc465fe
0xffffffa404d7b6d0 : 0xffffff801fac0a40
0xffffffa404d7b6f0 : 0xffffff801fb19d27
0xffffffa404d7b7f0 : 0xffffff801fb1a117
0xffffffa404d7b840 : 0xffffff80202c1a6c
0xffffffa404d7b8b0 : 0xffffff801fc214db
0xffffffa404d7b960 : 0xffffff801fc271d2
0xffffffa404d7ba40 : 0xffffff801fc27f66
0xffffffa404d7baa0 : 0xffffff801fbae4e7
0xffffffa404d7baf0 : 0xffffff801fb97bc2
0xffffffa404d7bb60 : 0xffffff801fb975c1
0xffffffa404d7bb90 : 0xffffff801fb99bb1
0xffffffa404d7bbf0 : 0xffffff801fb99e9c
0xffffffa404d7bc20 : 0xffffff801fb9ab93
0xffffffa404d7bc90 : 0xffffff801fbc959a
0xffffffa404d7bce0 : 0xffffff801fbca9d6
0xffffffa404d7bd10 : 0xffffff801fbc9a77
0xffffffa404d7bd50 : 0xffffff801fbb3f28
0xffffffa404d7bea0 : 0xffffff801fbbb5ce
0xffffffa404d7bed0 : 0xffffff801fb0bc9e
0xffffffa404d7bf00 : 0xffffff801fc2c065
0xffffffa404d7bfa0 : 0xffffff801fac1226
BSD process name corresponding to current thread: Adobe Premiere P
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