• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Keyboard not working

Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

I'm running adobe premiere 14.9. My keyboard has become totally ueless in the program. Even things like space bar to play video and the delete button to delete something from the timeline don't work. I'm running a fresh Windows 10 intallation from barely a month old.

 

 

TOPICS
Hardware or GPU , User interface or workspaces

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 10, 2021 Mar 10, 2021

The default keyboard shortcuts are located here:

C:\Program Files\Adobe\Adobe Premiere Pro 2022\Keyboard Shortcuts\en

 

Paste the below into File Explorer and it will take you to the Preferences folder

%UserName%\Documents\Adobe\Premiere Pro\22.0

 

Inside the folder above will be your profile folder, open that, and then "Win"

 

Copy "Adobe Premiere Pro Defaults.kys" from the Program Files folder (above) into the Win folder.

You should also copy that file a second time and rename it something lik

...

Votes

Translate

Translate
Community Expert ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Is the keyboard not responding at all in Premiere or not responding in other Windows applications?

 

Are you certain Premiere has focus when you are pressing, say, spacebar?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Yes, it's working fine everywhere else, like this message I'm typing right now and all windows are highlighting in blue when I press spacebar or delete. Tried different keyboard, different usb ports. Drivers are up to date, firmwares are up to date. Even tried to open an old project. I also downgraded to 14.5 and all the way to 14.0. Same issue. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

If you open a text tool in Premiere, can you type in there? Trying to determine if Premiere isn't accepting any input from the keyboard. If it's specifically spacebar/play, can you check Premiere Pro - Keyboard shortcuts and make sure Play-Stop toggle is set to Spacebar?

 

play.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2021 Mar 09, 2021

Copy link to clipboard

Copied

Mine look like this. On every version from 14.0 and up, did a complete reset from adobe, nothing.

 

Bjorn5C97_0-1615313670589.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

If you click through the presets in the upper left, do any keys show up?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

The default keyboard shortcuts are located here:

C:\Program Files\Adobe\Adobe Premiere Pro 2022\Keyboard Shortcuts\en

 

Paste the below into File Explorer and it will take you to the Preferences folder

%UserName%\Documents\Adobe\Premiere Pro\22.0

 

Inside the folder above will be your profile folder, open that, and then "Win"

 

Copy "Adobe Premiere Pro Defaults.kys" from the Program Files folder (above) into the Win folder.

You should also copy that file a second time and rename it something like BjornKeys.kys

 

Start PP and check the Keyboard shortcuts from the EDIT menu, select one of those two files if one is not already selected.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

Would you look at that, it worked! You are my hero!

 

Can't wait to see what Adobe breaks next in future updates.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2021 Dec 18, 2021

Copy link to clipboard

Copied

LATEST

Bro, you are my hero! thanks, solved!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines