Keyboard Shortcuts not saving in 2020

New Here ,
Apr 12, 2020

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Hi,

I downloaded the Teacher version of Premiere Pro CC 2020 last week. I went to the Keyboard Shortcuts and wanted to make my own personal shortcuts.

I mapped out 2 shortcuts, it said Custom on the top, I pressed save as and named it, then pressed save.

The keyboard went blank and the name I gave it did not appear on the drop down list.

Why did it not save like my older versions of Premiere Pro? How can I get it back and how can I save more shortcuts?

Thanks in Advance.

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User interface or workspaces

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Keyboard Shortcuts not saving in 2020

New Here ,
Apr 12, 2020

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Hi,

I downloaded the Teacher version of Premiere Pro CC 2020 last week. I went to the Keyboard Shortcuts and wanted to make my own personal shortcuts.

I mapped out 2 shortcuts, it said Custom on the top, I pressed save as and named it, then pressed save.

The keyboard went blank and the name I gave it did not appear on the drop down list.

Why did it not save like my older versions of Premiere Pro? How can I get it back and how can I save more shortcuts?

Thanks in Advance.

TOPICS
User interface or workspaces

Views

68

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 12, 2020 0
New Here ,
Jan 06, 2021

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Same problem. ADOBE- response please!!!! 

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Jan 06, 2021 0
Averdahl LATEST
Adobe Community Professional ,
Jan 06, 2021

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Make sure that Premiere Pro has write permissions to the Documents folder.

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Jan 06, 2021 0