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Keyboard shortcuts not working after last update

New Here ,
Oct 22, 2020

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After yesterdays update my keyboard short cuts (like using the spacebar to play) are no longer working on my second monitor,  if take the Panel out of the main workspace. Strange. 

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Editing, Performance, User interface or workspaces

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Keyboard shortcuts not working after last update

New Here ,
Oct 22, 2020

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After yesterdays update my keyboard short cuts (like using the spacebar to play) are no longer working on my second monitor,  if take the Panel out of the main workspace. Strange. 

TOPICS
Editing, Performance, User interface or workspaces

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190

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Oct 22, 2020 1
Adobe Community Professional ,
Oct 22, 2020

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Oct 22, 2020 1
Explorer ,
Oct 28, 2020

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Same here...

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Oct 28, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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Oct 28, 2020 0
Explorer ,
Oct 28, 2020

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Thanks, but this not solve the problem.

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Oct 28, 2020 0
Engaged ,
Oct 28, 2020

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  1. Arrange the panels as you like
  2. Save your custom workspace
  3. Restart Premiere

Now, whenever you launch Premiere:
Close your floating panels, select workspace > Reset to saved layout (alt + shift  + 0)
This way your floating panels will always work as it should

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Oct 28, 2020 0
Explorer ,
Oct 29, 2020

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Thanks again, but not working. I´ll try the beta version...

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Oct 29, 2020 0
Adobe Employee ,
Oct 28, 2020

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FYI, the issues with undocked panels and/or workspaces across multiple monitors (mentioned in the FAQ link others provided) should be fixed in Premiere Pro 14.6 Beta 045, which is now available for download in Creative Cloud.

 

Please let us know if this resolves your issues.

 

Thank you.

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Oct 28, 2020 0
Explorer ,
Oct 29, 2020

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I install the beta. I can´t even open a bin in a new panel... this is even worst

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Oct 29, 2020 0
Explorer ,
Oct 29, 2020

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I found a solution: uninstall and go back to previous version of Premiere. 14.4.0.

You guys have to prove better the new updates to avoid make you clients lost ours of work time.

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Oct 29, 2020 0
Adobe Employee ,
Oct 29, 2020

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I am sorry. We have received feedback from others that the fix worked for them, so we would like to help you find out why it is not working for you. Would it be possible for you to contact our Support to help troubleshoot?

 

https://helpx.adobe.com/support/premiere-pro.html Contact Us link at bottom.

 

Thank you.

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Oct 29, 2020 0
Explorer ,
Oct 29, 2020

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Yes, you can contact me, if you like.

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Oct 29, 2020 0
Adobe Community Professional ,
Oct 29, 2020

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Trent Happel is asking that you contact support, not that they will contact you.

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Oct 29, 2020 0
Explorer ,
Oct 29, 2020

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I try but open some kind of "virtual assistant" wich is exactly that i don´t need right now.

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Oct 29, 2020 0
Adobe Community Professional ,
Oct 29, 2020

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Go here:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

 

After you type "Agent" and press Enter, you will be connected to a real person in chat.

Chat and Agent Larger.png

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Oct 29, 2020 0
Explorer ,
Oct 30, 2020

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The support service finally give me a solution. They told me to rename: Documents > Adobe > Premiere pro folder rename folder to Premiere pro.old and seem that this fix the problem. Thanks!

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Oct 30, 2020 0