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Lag and Freezing Issues

New Here ,
May 14, 2021 May 14, 2021

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When trying to do anything in the program, if I click on anything that click will just remain there, highlighted, until I hit the spacebar, which seems to release the hold. I have to do this for every single step. Sometimes, if that fails, I have to act like I am closing the program, hit cancel, and it will allow to me complete one step.

 

I am not doing any complicated edits, and it doesn't seem to matter what size the videos are.

 

I have updated and cleared the media cache, and nothing seems to help.

TOPICS
Crash , Freeze or hang , Performance

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correct answers 1 Correct answer

Community Expert , May 14, 2021 May 14, 2021

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

...

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Community Expert ,
May 14, 2021 May 14, 2021

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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

https://community.adobe.com/t5/premiere-pro/faq-fix-for-nvidia-gpu-crashes-when-using-a-laptop-on-wi...

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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New Here ,
May 14, 2021 May 14, 2021

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Resetting the Workspaces seemed to do the trick. 

 

Thanks!

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Community Expert ,
May 14, 2021 May 14, 2021

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You're welcome. icon_biggrin.gif

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