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Lagging problem

New Here ,
Aug 26, 2020 Aug 26, 2020

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Hi i installed premier pro 2020.

i have lag to programm :

1st when i edditing in timeline 

2nd when i scroll down or up my video forder with thubnails(if i have not thabnails scroll is good)

3rd when i scroll right and left on timeline and when i zoom in or zoom out the timeline .

 

i buy Gigabyte GeForce GTX 1660 SUPER OC 6G [GV-N166SOC-6GD] for premier pro 2020.

 

****In video when i moved my mouse the programm froze!!

Thanks

 

TOPICS
Crash , Editing , Freeze or hang

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Adobe Employee ,
Aug 28, 2020 Aug 28, 2020

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Hi there, 

We're sorry about the poor experience. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? 

 

Thanks,

Sumeet

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