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Latest version has issue with cross dissolves and essential sounds

Explorer ,
Oct 21, 2020

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Right away the new version made all my cross-dissolves for audio clips that had essential sound adjustments applied  play as a loud digital "BUZZ" for the duration of the cross dissolve. Any attempt to remove and re-apply the essential sound adjustment resulted in the same buzz. Only removing the adjustment OR removing the cross dissolve got rid of the buzz.

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Latest version has issue with cross dissolves and essential sounds

Explorer ,
Oct 21, 2020

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Right away the new version made all my cross-dissolves for audio clips that had essential sound adjustments applied  play as a loud digital "BUZZ" for the duration of the cross dissolve. Any attempt to remove and re-apply the essential sound adjustment resulted in the same buzz. Only removing the adjustment OR removing the cross dissolve got rid of the buzz.

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Audio, Effects and Titles, Error or problem

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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Oct 21, 2020 0
Explorer ,
Oct 22, 2020

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I did already trash my preferences hoping that might do it. Nope. As for deleting cahe files, I didn't know about the ALL cache option before loading a project. thank you...but it still did not fix the problem. 

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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I will add that I did the trick of deleting all my cross dissolve by changing the speed of all the audio clips to 200% and then back to 100%. Then I added brand new cross dissolves and the buzz/crackle returns.

 

Now i'm left with overlapping and rubber-banding the audio fades like it's 1996.

 

Maybe I'll just go backward and hope Adobe sees my post. 

 

(DO NOT MARK AS SOLVED ADOBE!)

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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Confirmed: deleting current version of APP and restoring previous...problem gone (poof!)

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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and might help if you told us your source properties and sequence settings.  Although premiere allows you to throw almost any format at it, there are some formats that should be converted before importing into premiere...

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Oct 21, 2020 0
Explorer ,
Oct 22, 2020

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I would except it really has no correlation to format. Plus..this SUDDENLY started happenign with the new version whereas a month of editing in the previous version = no issues.

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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...plus...it is happening across projects with different formats.

 

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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This forum is user-to-user peer support ... "we" are not Adobe staffers.

 

To get this filed as a bug, use their UserVoice system, which goes directly to the engineer's system.

 

Neil

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Oct 22, 2020 0
Explorer ,
Oct 22, 2020

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My apologies. Iassumed this was Adobe because there's an Adobe logo up in the corner.  I only 'shouted out' because, well, in the past the solutions would not come yet it would be marked as solved. And this means that my issue was never going to get any more attention.

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 23, 2020

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"Solved" doesn't mean an offical Adobe stamp or anything ... just that someone reading the forum thought the answer the correct one.

 

Yes, this is an official Adobe forum ... but as I noted, for peer-to-peer help mostly. They do have some Product Support staffers monitoring & participating, but it's not connected to the product teams. Some engineers do comb the forums occasionally, but it's again a quick-help place, not full product support.

 

And the main place to be concerned about getting attention if there is a bug you've found is as noted the UserVoice system. Granted, they don't always respond ... but they do read and log every post filed there. Which is the purpose of that forum.

 

It's confusing, really ... which is to say, purely Adobe ... sigh.

 

Neil

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Oct 23, 2020 0