Low level exception occurring, importer 25. Can't export video

New Here ,
Mar 28, 2021 Mar 28, 2021

Copy link to clipboard

Copied

Running the latest Premier Pro V15.0 and all of a sudden video exports are stalling and I'm getting a "low level exception occurred in: ImporterMPEG (Importer 25). I've tried unchecking the hardware acceleration to no avail. How do I fix this?

 

TOPICS
Error or problem, Export

Views

51

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2021 Mar 28, 2021

Copy link to clipboard

Copied

Same issue here. I have over 20GB free on my drive, unchecked the hardware acceleration with full restart of my Macbook Pro. Still get the same exceptions. File sizes aren't huge and the project I'm working on is only 3 minutes long right now.

 

Need an answer from Adobe. This happens way too often. Thanks.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines