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Magic bullet looks makes Premiere Pro CC 2017 crash

New Here ,
Apr 27, 2017

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Hello,

When i try to apply Magic Bullet Looks, PP crashes with the following message :

Debug Event :

[...\...\src\component\componentfactory.cpp-109]

and then it shutdowns PP.

I'm using PP CC 2017

On the hardware side, i have :

Intel Core i7 3770

Nvidia GTX 770

8Go Memory

Note : I tried on After effect CC 2017 and Sony Vegas pro 14 and there are no problems

Do you have any idea how to fix this?

Thanks for reading.

Adobe Community Professional
Correct answer by R Neil Haugen | Adobe Community Professional

At this point, I would ...

1) re-install the Magic Bullet Looks (often with an update of PrPro, re-installing plugins is necessary)

If that doesn't work, I'd contact Red Giant to see if they've got ideas, and ... if no help there, file a bug report with the PrPro team ...

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Neil

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Magic bullet looks makes Premiere Pro CC 2017 crash

New Here ,
Apr 27, 2017

Copy link to clipboard

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Hello,

When i try to apply Magic Bullet Looks, PP crashes with the following message :

Debug Event :

[...\...\src\component\componentfactory.cpp-109]

and then it shutdowns PP.

I'm using PP CC 2017

On the hardware side, i have :

Intel Core i7 3770

Nvidia GTX 770

8Go Memory

Note : I tried on After effect CC 2017 and Sony Vegas pro 14 and there are no problems

Do you have any idea how to fix this?

Thanks for reading.

Adobe Community Professional
Correct answer by R Neil Haugen | Adobe Community Professional

At this point, I would ...

1) re-install the Magic Bullet Looks (often with an update of PrPro, re-installing plugins is necessary)

If that doesn't work, I'd contact Red Giant to see if they've got ideas, and ... if no help there, file a bug report with the PrPro team ...

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Neil

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Apr 27, 2017 1
Adobe Community Professional ,
Apr 27, 2017

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At this point, I would ...

1) re-install the Magic Bullet Looks (often with an update of PrPro, re-installing plugins is necessary)

If that doesn't work, I'd contact Red Giant to see if they've got ideas, and ... if no help there, file a bug report with the PrPro team ...

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Neil

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Apr 27, 2017 0
New Here ,
Apr 28, 2017

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I already re-installed it multiple times, and with different versions. i'll try one more time just in case i did it wrong.

I'll send a bug report anyways, it could help.

Thank you for your answer.

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Apr 28, 2017 0
Adobe Community Professional ,
Apr 28, 2017

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You need to contact RG as its a 3rd party plugin.

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Apr 28, 2017 0
New Here ,
Nov 17, 2020

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Had a similar issue recently and uninstalling and reinstalling via the Red Giant Application Manager (RGAM) app fixed the issue. Guessing it had to do with the update to Premiere I installed. According to the Application Mangager I had the latest version (v13). Only after the reinstall did it show the latest version installed (v14). 

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Nov 17, 2020 0