Highlighted

media browser thumbnails keep refreshing

New Here ,
May 21, 2018

Copy link to clipboard

Copied

premiere pro cc, up to date. macbookpro 15 with up to date operating system

when viewing thumbnails in the media browser, every time I click a thumbnail, the list refreshes. AVCHD files. I can import via the list view and I can right click ONE thumbnail to import but selecting one or more clips is impossible. Disable scrubbing did not matter. I am dead in the water and no other help options. thank you adobe.

Views

278

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

media browser thumbnails keep refreshing

New Here ,
May 21, 2018

Copy link to clipboard

Copied

premiere pro cc, up to date. macbookpro 15 with up to date operating system

when viewing thumbnails in the media browser, every time I click a thumbnail, the list refreshes. AVCHD files. I can import via the list view and I can right click ONE thumbnail to import but selecting one or more clips is impossible. Disable scrubbing did not matter. I am dead in the water and no other help options. thank you adobe.

Views

279

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 21, 2018 0
Adobe Employee ,
May 22, 2018

Copy link to clipboard

Copied

Hi ovrexposed,

Sorry for the trouble. What is the exact location of the footage?

Have you set all required permissions to Premiere Pro? Steps: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

What is the exact dot version of Premiere Pro? Steps: FAQ: How to find the exact version of Premiere Pro you're using?

Thanks,

Vidya

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 22, 2018 0
Community Beginner ,
Jun 10, 2020

Copy link to clipboard

Copied

Hi, I have the same problem. 

My footage is stored at a external server. I run macOS Catalina Version 10.15.5 (19F101)

Adobe Premiere Version 14.2.0 (Build 47)

 

I have tried lots of stuff:

- Deleted unused Media Cache Files

- Tried to uncheck and re-check "Save .cfa and .pek media cache files..."

- Deleted Media Cache, Media Cache Files and Peak Files in Common Folder

- Re-installed Premiere Pro

- Tried to go back to earlier versions of Premiere Pro. 

 

Nothing works...

Please help Adobe! 

[video]

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 10, 2020 0
NBFgmbh LATEST
New Here ,
Jun 22, 2020

Copy link to clipboard

Copied

Hi, i got the same problem issued above.

 

With me it seems a problem with the location media browser is browsing. It is not refreshing with internal storage or HDD connected via USB. It is refreshing constantly while browsing network-storage.

 

Is there any fix to this?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 22, 2020 1