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media browser thumbnails keep refreshing

New Here ,
May 21, 2018 May 21, 2018

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premiere pro cc, up to date. macbookpro 15 with up to date operating system

when viewing thumbnails in the media browser, every time I click a thumbnail, the list refreshes. AVCHD files. I can import via the list view and I can right click ONE thumbnail to import but selecting one or more clips is impossible. Disable scrubbing did not matter. I am dead in the water and no other help options. thank you adobe.

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Adobe Employee ,
May 22, 2018 May 22, 2018

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Hi ovrexposed,

Sorry for the trouble. What is the exact location of the footage?

Have you set all required permissions to Premiere Pro? Steps: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

What is the exact dot version of Premiere Pro? Steps: FAQ: How to find the exact version of Premiere Pro you're using?

Thanks,

Vidya

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Community Beginner ,
Jun 10, 2020 Jun 10, 2020

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Hi, I have the same problem. 

My footage is stored at a external server. I run macOS Catalina Version 10.15.5 (19F101)

Adobe Premiere Version 14.2.0 (Build 47)

 

I have tried lots of stuff:

- Deleted unused Media Cache Files

- Tried to uncheck and re-check "Save .cfa and .pek media cache files..."

- Deleted Media Cache, Media Cache Files and Peak Files in Common Folder

- Re-installed Premiere Pro

- Tried to go back to earlier versions of Premiere Pro. 

 

Nothing works...

Please help Adobe! 

[video]

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Hi, i got the same problem issued above.

 

With me it seems a problem with the location media browser is browsing. It is not refreshing with internal storage or HDD connected via USB. It is refreshing constantly while browsing network-storage.

 

Is there any fix to this?

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