Media Encoder not installed

New Here ,
Mar 29, 2021 Mar 29, 2021

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I only had this problem until recently, but whenever I try to queue for media encoder it says it isn't installed and yet it's installed on my computer. It's so confusing. I currently have premiere 2018. I've tried updating Media encoder, uninstall install, nothing works. Any suggestions?

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Default,

Sorry. Which version of Media Encoder are you running. Can you check?

 

Thanks,
Kevin

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New Here ,
Mar 30, 2021 Mar 30, 2021

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I'm currently using 2021, this is the version I uploaded after I was having issues

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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Look under Help > about for exact version and build.

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New Here ,
Mar 30, 2021 Mar 30, 2021

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I'm using version 15

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Do you mean for premiere or media encoder?

 

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