media encoder shows "media offline" renders audio only - render OK in Premiere

[ImageDesign704]

I have a project making some edits in a single video file. If I try to render from ME I get the red "media offline" slide, but audio renders OK. If I render from within Premiere the video renders correctly. I have tried running with "Import sequences natively" checked and unchecked - no difference. Any ideas?

[Jeff Bellune]

It may be that the AME and Pr think the source file(s) are in different locations.  Mac?  Windows?  Network drive? External drive?

[Jim_Simon]

I've had this happen a couple times.  Step 2i solved it for me.

Premiere Pro Troubleshooting Guide

[ImageDesign704 · Accepted solution]

Moving them to a new location did work - very odd. I wonder what the bug is that cures.

Thanks!

[Jim_Simon]

It forces Premiere Pro to see the files as new and different, so any oddities with the "old" files just go away.