Media Encoder Window blank / black even when ticked...

[Trevor Pleco]

I've been exporting clips off my Adobe P timeline via Media Encoder and it has been working fine for many clips and making Quick Times.

Now for some reason the Media Encoder window is black even when ticked ! I have the rebooted the Mac and relaunched Premiere again which in turn opens up Media Encoder, but the window is still black ! In the passed the Media Encoder Window has occasionally been blank, so I just tick the  Queue window and it's fine and I see everything, however now this is making no difference.    Any suggestions please..

I was hoping this year was going to be a smoother one .....

[Michael Grenadier]

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.  

[Trevor Pleco]

thanks for the feedback, mac specs attached - 

[Trevor Pleco]

[Trevor Pleco]

As mentioned Media Encoder has worked fine for years and worked fine for several transcoded clips yesterday, but  now suddenly it just has a black window. I fhave tried to tick and untick the various window options aviallable but no improvememt. 

[Trevor Pleco]

If I try open Media Encoder independently without Premiere, it's still is black . 

[Trevor Pleco]

[Trevor Pleco]

Just to be clear, Media Encoder is still working if I go direct to 'export' and do not take the Queue box option, so it's evidently just a window issue with it being black...  ?

[Ann Bens]

Have you tried reinstalling?

[Trevor Pleco]

Nope, I must just find the correct link,  can I use the latest version in conjunction with my curren...