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Media Mismach/Media Offline

Explorer ,
Dec 11, 2011

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Please help! I just opened a Premiere Pro project after about a month and most of my footage is now offline. When I try to replace or relink it to the original footage I get the Media Mismatch Message which says "The selected file does not contain audio media used by clip references in one or more sequences. The audio clip reference will be deleted, and cannot be undone. Do you want to continue?"

The media does in fact contain adio. What caused this and how can I fix it???

And here's the fix:

  1. Download MPEG Streamclip, and unzip it--no install needed. The latest beta version is fine.
  2. Open one of the broken files in MPEG Streamclip.
  3. Select File > Save As, and select a new save location. You probably want to keep the file name the same as the original (this is the default).
  4. Hit OK.
  5. Profit!

That's really all there is to it. What MPEG Streamclip is doing is spliting the file open, extracting the video and audio and timecode streams, and then writing them into a new QuickTime MOV file. No reencoding--the files are identical (well, the video, audio, and timecode portion anyway) to the originals. Just repeat this process for each file; if you select List > Batch List, you can set them all up at once and let the batch process take over once you're done.

Kinda stupid simple, eh?

Hope that gets you rolling!

For more info about it, check out the thread here.

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Media Mismach/Media Offline

Explorer ,
Dec 11, 2011

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Please help! I just opened a Premiere Pro project after about a month and most of my footage is now offline. When I try to replace or relink it to the original footage I get the Media Mismatch Message which says "The selected file does not contain audio media used by clip references in one or more sequences. The audio clip reference will be deleted, and cannot be undone. Do you want to continue?"

The media does in fact contain adio. What caused this and how can I fix it???

And here's the fix:

  1. Download MPEG Streamclip, and unzip it--no install needed. The latest beta version is fine.
  2. Open one of the broken files in MPEG Streamclip.
  3. Select File > Save As, and select a new save location. You probably want to keep the file name the same as the original (this is the default).
  4. Hit OK.
  5. Profit!

That's really all there is to it. What MPEG Streamclip is doing is spliting the file open, extracting the video and audio and timecode streams, and then writing them into a new QuickTime MOV file. No reencoding--the files are identical (well, the video, audio, and timecode portion anyway) to the originals. Just repeat this process for each file; if you select List > Batch List, you can set them all up at once and let the batch process take over once you're done.

Kinda stupid simple, eh?

Hope that gets you rolling!

For more info about it, check out the thread here.

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Dec 11, 2011 0
LEGEND ,
Dec 11, 2011

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Most often this is probably caused by the media using a codec that used to be on the machine, but no longer is.

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Dec 11, 2011 0
Explorer ,
Dec 12, 2011

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So is there a way to fix it?

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Dec 12, 2011 0
LEGEND ,
Dec 12, 2011

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Install the missing codec.

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Dec 12, 2011 0
Explorer ,
Dec 12, 2011

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How do i find out which codec is missing and where do i get it?

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Dec 12, 2011 0
Explorer ,
Dec 14, 2011

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Can anyone help with this PLEASE??

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Dec 14, 2011 0
Enthusiast ,
Dec 14, 2011

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Hey, I had a similar thing happen to me as well some time ago... I'll post the answer here in a minute, but first I have to dig back and find the steps in one of my old posts. In the meantime, go ahead and download the program MPEG_Streamclip, because you'll need it as part of the fix...

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Dec 14, 2011 0
Enthusiast ,
Dec 14, 2011

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And here's the fix:

  1. Download MPEG Streamclip, and unzip it--no install needed. The latest beta version is fine.
  2. Open one of the broken files in MPEG Streamclip.
  3. Select File > Save As, and select a new save location. You probably want to keep the file name the same as the original (this is the default).
  4. Hit OK.
  5. Profit!

That's really all there is to it. What MPEG Streamclip is doing is spliting the file open, extracting the video and audio and timecode streams, and then writing them into a new QuickTime MOV file. No reencoding--the files are identical (well, the video, audio, and timecode portion anyway) to the originals. Just repeat this process for each file; if you select List > Batch List, you can set them all up at once and let the batch process take over once you're done.

Kinda stupid simple, eh?

Hope that gets you rolling!

For more info about it, check out the thread here.

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Dec 14, 2011 5
Explorer ,
Dec 14, 2011

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I'll give it a shot and let you know. Thanks!

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Dec 14, 2011 0
Explorer ,
Dec 14, 2011

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Wooo Hooo!!!! That's it!!! OMG Thank you!!!

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Dec 14, 2011 0
Enthusiast ,
Dec 14, 2011

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Great! It's just a problem where the headers of the file get corrupted, and re-writing those headers fixes it. I've never found a reason why it happens, and I've never experienced it again since that first problem with the RED files...

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Dec 14, 2011 1
Participant ,
Oct 23, 2012

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This issue persists in PPro CS6. Look at this: http://forums.adobe.com/message/4793555#4793555

The MPEG Streamclip is from 2008 and are not supporting AVCHD/MTS....

Any fix for this soon from Adobe would be highly appreciated...

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Oct 23, 2012 0
New Here ,
Mar 25, 2013

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Having the same issue here.  I don't understand how to make it stop...

any help is appreciated.

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Mar 25, 2013 0
Explorer ,
Mar 27, 2013

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See post 7 above.

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Mar 27, 2013 0
New Here ,
Mar 27, 2013

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So I fixed it somehow by restarting my entire computer, again; apparently if there is any internet issue then perhaps a codec won't load? I can't find the thread that suggested this, but anyway I guess that was the problem.  Re-saving it in MPEG Streamclip did not help me in this case FYI. 

tx!

A

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Mar 27, 2013 0
Community Beginner ,
Feb 01, 2017

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Excellent

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Feb 01, 2017 0
Explorer ,
Dec 14, 2011

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Thank you sooooo much! I do have mpeg streamclip already. I'll be looking out for your next response.

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Dec 14, 2011 0
New Here ,
Sep 24, 2014

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Hi I'm having this same error but, the video I am trying to relink is broll and am not using the audio from the video that needs relinking. If I press ok, will this screw up my timeline?

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Sep 24, 2014 0
Community Beginner ,
Jun 24, 2015

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What can be done to make sure this does not happen again. I concur the solution worked for me, but why is it necessary?

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Jun 24, 2015 0