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Media offline can't relink

Explorer ,
Oct 05, 2020

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I have been working for days on an important project. Everything was fine then I left my laptop for an hour and when I came back most of my clips in my sequence dissaperead and I got the Media Offline message. When I try to relink the files I cannot locate them. They are all in my Photos folder on my Mac. Anyone able to help please? This is a major problem as my deadline to finish this video is tomorrow.

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Media offline can't relink

Explorer ,
Oct 05, 2020

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I have been working for days on an important project. Everything was fine then I left my laptop for an hour and when I came back most of my clips in my sequence dissaperead and I got the Media Offline message. When I try to relink the files I cannot locate them. They are all in my Photos folder on my Mac. Anyone able to help please? This is a major problem as my deadline to finish this video is tomorrow.

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Editing, Performance

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80

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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have you searched your hardrive for the file name from the finder (not from within premiere)?  If nothing shows up, it's not there.  Were they by any chance saved on the desktop and was the desktop saved in icloud?  Keeping media on the cloud is not recommended.   Although I work a lot on the mac, I don't trust anything to ICloud and I think storing your desktop on icloud is just an excuse for apple to charge you for more storage.  Always crucial to make sure you have all media backed up...    Hopefully someone else here will have some other ideas.  

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Oct 05, 2020 1
Explorer ,
Oct 05, 2020

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Where would you recommend storking media files used for Premier Pro? All my files are in my Mac Photos folder? Is that not recommended?

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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the important thing is that you have them backed up on a different drive.  Every drive will fail even ssd's,  it's just a matter of when.  could be tomorrow could be in a hundred years.  And besides failing, drives can get corrupted.

Also, I'd recommend you rename the photos with a suitable description and organize them in folders so there easy to find...   

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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I've heard of permissions issues before that can cause this. Also try dumping the cache files & restarting.

 

Neil

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Oct 05, 2020 1
Adobe Community Professional ,
Oct 05, 2020

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but doing a search from the finder would reveal the files if they're stored locally?

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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and gotta say that's my first step when premiere can't relink.  I do a finder or windows search for the file name.  

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Oct 05, 2020 1