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Mercury Trasmit not working. Full screen massive and not in center of my monitor.

Community Beginner ,
Nov 11, 2020

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I've searched the forums and I've seen many problems like this with no solution.   The only solution I can find is reseting my workspace.  However I have to do that 20 times in a session if I click off screen.  Please fix!!!

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Editing, Error or problem, User interface or workspaces

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Mercury Trasmit not working. Full screen massive and not in center of my monitor.

Community Beginner ,
Nov 11, 2020

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I've searched the forums and I've seen many problems like this with no solution.   The only solution I can find is reseting my workspace.  However I have to do that 20 times in a session if I click off screen.  Please fix!!!

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Editing, Error or problem, User interface or workspaces

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56

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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Does your monitor resolution match your Sequence frame size?

 

 

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Nov 11, 2020 0
Community Beginner ,
Nov 11, 2020

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I have two 4k monitors and a 1080p monitor for the full screen preview (via mercury transmit).  It shouldn't matter what montior resolution is and sequence frame size right? 

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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With Mercury Transmit to an external monitor, yes, they should match.

 

For fullscreen playback (control ~, Mac), it will scale to fit.

 

 

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Nov 11, 2020 0
New Here ,
Nov 23, 2020

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This has not been my experience.

 

Mercury Transmit has stopped outputting to my 4K monitor that previously had worked. But before it did not matter that my sequence frame size match the monitor resolution output. The 4K monitor (set to 2560x1440 Retina) would output 1080 and UHD sequences fine. I also have a 1080 monitor in portrait orientation and Transmit will still output letterboxed to that monitor

 

And indeed in trouble shooting the 4K monitor, i have attempted to match the resolutions to my sequence to no avail.

 

Just my anecdotal 2¢

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Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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You know what, I'm confusing using a graphics card with Mercury Transmit and using a video break-out box (like Blackmagic Design or AJA Video).  Thanks for chiming in, Jason.

 

Yes, Premiere Pro scales the video to fit the desktop display, be it Monitor 1, 2, or 3 (or more if set-up for it) if needed.  Matching Sequence resolution to desktop/monitor resolution is just for preventing scaling artifacts.

 

The person who posted this should go through these two documents:

 

It might also be worth jumping over to After Effects to see if it's behaving the same or as expected.

 

 

 

 

 

 

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Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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Are you on Windows? If so, are you using a Windows Display Scaling setting other than 100%?

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Nov 23, 2020 1