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Middle Part of Video "popping in" for a second or two in the beginning + incorrect video preview

Explorer ,
Jun 25, 2020 Jun 25, 2020

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Hey y'all,

I'm having an issue where there's a part in the middle of my Premiere file that's showing up at the beginning when I export the file and view it in Windows. Also, the video preview shows the same part. I have a video outlining the issue below:

jeffg45492488_0-1593111239046.gif

 

Thanks

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Error or problem , Export , How to

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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embed.jpg

or post on Youtube.

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Explorer ,
Jun 25, 2020 Jun 25, 2020

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Sorry about that. Ok, I got it updated with a Youtube link.

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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You need to set it public.

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Explorer ,
Jun 25, 2020 Jun 25, 2020

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Done

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Community Expert ,
Jun 26, 2020 Jun 26, 2020

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FAQ: How to reset (trash) preferences.

FAQ: How to clean media cache files

In windows rename the dog image to something entirely different from the rest. As of now its sequential to the rest.

 

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Explorer ,
Jun 26, 2020 Jun 26, 2020

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The "dog image" is actually a dog video, called "doge-dun-dun-dun.mp4". I renamed it in Windows to say "updated-doge-dun-dun-dun.mp4", as well as cleared my preferences and my media cache files, but I'm still having the same issue occur.

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