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Missing an OK button!

New Here ,
Feb 27, 2018 Feb 27, 2018

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I am having a very weird problem, i right clicked on a clip on project tab and then on modify>audio channel, i converted stereo into mono but i notice there is no ok button on this window! i couldn't even resize the window and moving it around didn't work too, in the end i couldn't get audio converted, please help me out.

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Community Expert ,
Feb 27, 2018 Feb 27, 2018

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Does your screen meet min. requirements? 1280x800?

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New Here ,
Sep 13, 2019 Sep 13, 2019

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Did you get an answer to this? I have this too! I changed my display settings and nothing!

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New Here ,
Sep 29, 2020 Sep 29, 2020

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I have the same problem. Any solutions? Thanks

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Community Expert ,
Sep 29, 2020 Sep 29, 2020

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This is the first that I’ve heard of this. Maybe try re-setting preferences on have the app closed. On Windows hold down shift/alt/control and click on the app icon to open Premiere. Keep holding the keys and let Premiere delete preferences. Damp procedure for Mac but hold down Command/Option/Shift when starting. Then re-open your project. I hope that this helps.

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New Here ,
Nov 02, 2020 Nov 02, 2020

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If nothing helps, just pressing the enter key after fixing your audio channel issues is what worked for me.

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New Here ,
Apr 17, 2021 Apr 17, 2021

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thanks, this is the solution to this unimaganble bug...

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Wow, yes - this bug was making me CRAZY!!!  Still a problem even when I upgraded to very latest (15.1) Thank you ERIC for suggesting hitting enter. That does work.  I kept having to force close premiere every time I tried to open the audio channels.

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New Here ,
Sep 26, 2021 Sep 26, 2021

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I can confirm as with others in this thread, that hitting the Enter key after adjusting your preferences does work. Grateful! But it is a super annoying bug and surprising that Adobe hasn't ironed it out yet since the original post was in 2018...

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New Here ,
Mar 11, 2022 Mar 11, 2022

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thank you, it has really helped.

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