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missing font premiere pro

Community Beginner ,
Mar 15, 2018

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i cannot solve missing font in premiere cc 2018, and I've tried on typekit also can not,, why?

Premiere.JPG

Thanks jstrawn,

andrymunz13 I work for Typekit. If you're having trouble syncing fonts, I'd be happy to help. Please take a look at this troubleshooting document: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

If that doesn't help, there are instructions at the end of that doc to send us diagnostic information so we can look into further. Please send an email to support@typekit.com if you need any help.

Cheers,

Benjamin

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missing font premiere pro

Community Beginner ,
Mar 15, 2018

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i cannot solve missing font in premiere cc 2018, and I've tried on typekit also can not,, why?

Premiere.JPG

Thanks jstrawn,

andrymunz13 I work for Typekit. If you're having trouble syncing fonts, I'd be happy to help. Please take a look at this troubleshooting document: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

If that doesn't help, there are instructions at the end of that doc to send us diagnostic information so we can look into further. Please send an email to support@typekit.com if you need any help.

Cheers,

Benjamin

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Adobe Community Professional ,
Mar 15, 2018

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That one is reported. They are trying to release just those mogurts otherwise, they should be fixed in the next release. There is a very recent thread about this, but from a quick look I didn't find it.

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Adobe Community Professional ,
Mar 15, 2018

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OK, I found it, here's the thread:

Re: no fonts in essential graphics?

Here is a set of revised mogrts which should help (at least some of) you be free of what we are calling the "Bebas" issue...
Adobe Motion Graphics Templates

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Adobe Employee ,
Mar 16, 2018

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I hope those are useful to people who hit a particular issue, but what i see in the Andri's screenshot... that looks like something different. The resolve font dialog is not recognizing the font it needs to resolve, which makes me think that the CC desktop App app is not running or that the system is offline.

@andri did you say you cannot sync fonts directly from typekit either? If so it would explain the empty dialog and would not be a graphics or Pr problem. The thing to do in that case is figure out why Typekit is not connecting for you, and that is out of me areas of knowledge.

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Adobe Employee ,
Mar 16, 2018

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Thanks jstrawn,

andrymunz13 I work for Typekit. If you're having trouble syncing fonts, I'd be happy to help. Please take a look at this troubleshooting document: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html

If that doesn't help, there are instructions at the end of that doc to send us diagnostic information so we can look into further. Please send an email to support@typekit.com if you need any help.

Cheers,

Benjamin

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Adobe Community Professional ,
Mar 16, 2018

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That's strange JS, it's the very same screenshot in both threads. I have the similar issue. That dialog comes up once each time the project is loaded. Then what did you mean by:

"Ok there may have been some installed mogrts which were exported on a system with a non-typekit version of the same font. The mogrt(s) in question have already been re-exported and integrated into the installer for our next public release"

And the purpose of uploading the fixed graphics?

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Community Beginner ,
Mar 16, 2018

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Yes I can not connect with typekit I don't know why.  and this is my new install adobe premiere about 2 weeks ago

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Community Beginner ,
Mar 16, 2018

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and i dont know why cannot sync to creative cloud the premiere pro jstrawn and MyerPj


bebas.JPGwhy.JPG

regards,
Andri

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Adobe Employee ,
Mar 19, 2018

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andrymunz13  wrote

and i dont know why cannot sync to creative cloud the premiere pro jstrawn  and MyerPj

regards,

Andri

Sorry for the frustrating problem, that would be irritating, to say the least. Unfortunately, since it involved your connection to Creative Cloud there is very little I can offer int he way of troubleshooting. You may need to visit the Creative Cloud forum or contact Customer Care for help.

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New Here ,
Jan 20, 2019

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Any way to get a "never show this dialog again" option?

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Community Beginner ,
Jun 13, 2020

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I have the same problem .. The fonts is in the device and installed, but it is in the primer not working. Is there a solution to this problem?

 

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New Here ,
Aug 18, 2020

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I'm having the same issue! Any solutions?

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