MOGRT error (Red MOGRT)

New Here ,
May 22, 2021 May 22, 2021

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I have exported MOGRTs to premiere pro before without issue. I have even been able to export the MOGRT I am working on right now without issue. But now it seems that every time I try and export this MOGRT, all of the colors for the MOGRT are red. MOGRT animation is also working fine. I have deleted and downloaded/reinstalled the MOGRT, AE file, and AE program without avail. All other MOGRTs are working fine.

I am working with this set: https://motionarray.com/after-effects-templates/12-lower-thirds-modern-818508/

Any ideas?

 

 

Example Video: https://drive.google.com/file/d/19xnP075e9HZzFzNq_kJnwKsWjdxaYvY_/view?usp=sharing

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Editing, Effects and Titles, Error or problem

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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I would contact Motion Array.

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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you just included the source text inside the essential graphics panel,

try to include the color controls properties from the color controls comp as well...

to be able to edit mogrt properties inside premiere pro, you will have to include

those properties in After Effect's essential graphics before exporting a mogrt...

 

also check if you are on software only rendering inside after effects, then you

should follow the same inside premiere pro, or switch renderers on both to match...

 

you can also send that mogrt or AE file and i will try to help you out with it, since based

on the video you sent, I can't grasp all the project structure, but mainly Motion Array's

mogrts pass through really strict review processes before being posted for sale... and as

Ann mentioned, you can contact Motion Array or the project producer...

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New Here ,
May 22, 2021 May 22, 2021

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I can definitely send it to you. How can I do that?

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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just private message it to me, can you find where to message?

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New Here ,
May 28, 2021 May 28, 2021

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Checking in. Were you able to review my message with the files I sent?

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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the mogrt works normally, but check if you have accidentally changed any color controls from effect controls when having the color controls layer selected... please reply back so that we can monitor this issue... sorry for the late reply, but we are user to user support here and I was really overloaded with tasks during this time.. really sorry for that

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New Here ,
Jun 15, 2021 Jun 15, 2021

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I do not see where the issue is here. Do you see an error or the likely cause from the video? 

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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Might require remote access to check what's there if you can pm me and give me permission to have access control on your system to try and figure out the issue

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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so the issue is not with the mogrt, after remote accessing your pc, your workflow is not correct, please check here:

https://helpx.adobe.com/premiere-pro/using/motion-graphics-templates.html

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