Monitoring Multiple Audio Channels Media and Sequence

[thkm]

I'm using Premiere Pro v.14.3.1, and I'm working with a program that has multiple audio channels. However, I can't hear the audio coming out of Ch. 3 or Ch. 4, only Ch. 1 and Ch. 2 are audible. I have tried changing a number of settings with no avail. Do you have any idea about this?

[R Neil Haugen]

What are the outputs for those channels set to? And how do you have your audio hardware set? Screen grabs of your Preferences/Audio Hardware panel, the audio channels settings for that sequence ... things like that would help.

Neil

Neil

[thkm]

Thank you for your response. I just like to clarify that I can't hear Ch.3 and Ch.4 from both the Source Media and Seq. Here are a couple of the screen grabs:

[Ann Bens]

Post screenshot of video/audio clip in Media info in treeview.

MediaInfo windows

[thkm]

The following is the Info requested. I've exported it from the Media info treeview. I think the audio issue may have more to do with the Premiere Pro's settings because I can't hear Ch 3 and 4 from neither the source nor seq, and this happens to more than one files that I imported:

General
Format : MXF
Commercial name : XDCAM HD422
Format version : 1.2
Format profile : OP-1a
Format settings : Closed / Complete
File size : 11.9 GiB
Duration : 28 min 14 s
Overall bit rate : 60.3 Mb/s
Law rating : TV-G
Encoded date : 2020-07-16 15:34:32.000
Writing application : AVID TRMG 3.01

Video
ID : 2
Format : MPEG Video
Commercial name : XDCAM HD422
Format version : Version 2
Format profile : 4:2:2@High
Format settings : CustomMatrix / BVOP
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Format settings, picture structure : Frame
Format settings, wrapping mode : Frame
Codec ID : 0D01030102046001-0401020201040300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 50.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Active Format Description : Letterbox 16:9 image, with alternative 4:3 center
Frame rate : 29.970 (30000/1001) FPS
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:2
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.805
Time code of first frame : 00:58:35;00
Time code source : Group of pictures header
GOP, Open/Closed : Open
GOP, Open/Closed of first frame : Closed
Stream size : 9.86 GiB (83%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 3
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #2
ID : 4
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #3
ID : 5
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #4
ID : 6
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #5
ID : 7
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #6
ID : 8
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #7
ID : 9
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Audio #8
ID : 10
Format : PCM
Format settings : Little
Format settings, wrapping mode : Frame (AES)
Codec ID : 0D01030102060300
Duration : 28 min 14 s
Bit rate mode : Constant
Bit rate : 1 152 kb/s
Channel(s) : 1 channel
Sampling rate : 48.0 kHz
Frame rate : 29.970 FPS (1601.6 SPF)
Bit depth : 24 bits
Stream size : 233 MiB (2%)
Locked : Yes

Text #1
ID : 11-CC1
Format : EIA-608
Muxing mode : Ancillary data / CDP
Duration : 28 min 14 s
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)
CaptionServiceName : CC1

Text #2
ID : 11-1
Format : EIA-708
Muxing mode : Ancillary data / CDP
Duration : 28 min 14 s
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)
Language : English

Other #1
ID : 1-Material
Type : Time code
Format : MXF TC
Frame rate : 29.970 (30000/1001) FPS
Time code of first frame : 00:58:35;00
Time code settings : Material Package
Time code, striped : Yes

Other #2
ID : 1-Source
Type : Time code
Format : MXF TC
Frame rate : 29.970 (30000/1001) FPS
Time code of first frame : 00:58:35;00
Time code settings : Source Package
Time code, striped : Yes

Other #3
Type : Time code
Format : SMPTE TC
Muxing mode : SDTI
Frame rate : 29.970 (30000/1001) FPS
Time code of first frame : 00:58:35;00

[thkm · Accepted solution]

I finally figured this out by myself. In order to hear source audio from tracks other than Ch 1 and 2, I had to change the Edit Preference Audio setting by clicking the check box that said Sum multichannel ouputs to mono in Source Monitor.