MOV files showing as green

Participant ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

In PP 14.9 MOV files work fine.  In v15 they show up as green.  I had a similar issue a few years back and am surprised to see it again.  I have an old MacPro:

 

Model Name: Mac Pro

  Model Identifier: MacPro6,1

  Processor Name: 8-Core Intel Xeon E5

  Processor Speed: 3 GHz

  Number of Processors: 1

  Total Number of Cores: 8

  L2 Cache (per Core): 256 KB

  L3 Cache: 25 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

  System Firmware Version: 427.0.0.0.0

  SMC Version (system): 2.20f18

 

Any clues?  I don't want to buy new hardware but no doubt that's the issue... graphics card incompatible now with PP??  All help gratefully received.

 

TOPICS
Editing, Error or problem, Formats, Import

Views

65

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

The problem still occurs in PP 15.1

 

Do I really need to create new project files?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

You have not told us which version of macOS you have but try to update as much as that version of the operating system as it is updated with necessary drivers for the most recent versions. You could also try update Premiere Pro v15.1. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines