MP4 Showing Up As MP3 (Very Disappointed!)

Community Beginner ,
Jan 02, 2021 Jan 02, 2021

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Hi,

Recently I've been editing videos but all my MP4's are showing up as MP3's. Many of my videos are being delayed due to this problem! I screen record videos and DOWNLOAD MP4 but in Premiere Pro they work like MP3's 

Please help as many of my videos are being delayed

Thanks

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Error or problem, Formats, How to

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Adobe Community Professional ,
Jan 02, 2021 Jan 02, 2021

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Hmm, that's odd. Are you able to play the MP4 files fine on QuickTime or VLC? Could you provide some details on the MP4 file, such as codec, frame rate, etc.?

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Most Valuable Participant ,
Jan 02, 2021 Jan 02, 2021

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MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

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Community Beginner ,
Jan 18, 2021 Jan 18, 2021

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Hi,

I downloaded the software, here is what it says.

Screenshot 2021-01-18 191126.png

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Participant ,
Jan 18, 2021 Jan 18, 2021

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I have found similar query posted by another person and they solved it by converting file to mp4 again with some converter software  . I would personally suggest to convert your mp4 to mp4 again using vlc player itself i have created video exclusively for adobe community on my channel follow it 

https://www.youtube.com/watch?v=2tI0YSY_Pjk&ab_channel=3-MinutesFix

Credits to Premiere pro read mp4 as mp3 

 

Welcome To 3-Minutes-FixIn this video we going to see how to Convert /compress your video without using any conversion software but only using VLC PlayerSup...

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