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MP4

New Here ,
Jun 13, 2020

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Does premiere pro take MP4 files? If it does then why isn't it working for me? If anyone knows why, please reply to the this meassage. 

 

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MP4

New Here ,
Jun 13, 2020

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Does premiere pro take MP4 files? If it does then why isn't it working for me? If anyone knows why, please reply to the this meassage. 

 

Thank You

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Most Valuable Participant ,
Jun 13, 2020

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MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

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New Here ,
Jun 13, 2020

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I use NVIDIA GeForce experiance to record my videos. I record Roblox racing games and other games. I'm not sure what you mean because i am new to Premiere Pro and i only know the basics. If you can try to explain in a more simpler way i might be able to use your advice. Thanks for replying though! 🙂

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Most Valuable Participant ,
Jun 13, 2020

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Adobe Community Professional ,
Jun 13, 2020

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As John mentioned, provide more details about your video. In addition, what happens when you import the MP4? Does the video not show? Is the audio not playing?

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New Here ,
Jun 13, 2020

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What happenes is when the video starts playing the video and audio is very slow and keeps jumping from certain parts of the video.

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Adobe Community Professional ,
Jun 13, 2020

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This is what John asked for ... install the MediaInfo app, drag/drop a file onto the app's icon on your desktop, then go into that app's tree view. Make a screen-grab, and drag/drop that image directly into your reply so it shows in your reply. Like this one ...

 

Neil

 

MediaInfo TreeView.PNG

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