• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

my adobe premiere pro keeps crashing then freezes my whole computer

New Here ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

like I said it crashes my adobe premiere loses all the progress I did then just freezes my computer and the only way to turn it off is by pulling the plug on my power supply.

TOPICS
Error or problem , Freeze or hang

Views

242

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

Maybe you need to reinstall? Or a clean install of Windows or whatever you are doing?

 

OK, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

LATEST

Also worth looking at the pinned post about Nvidia Studio Drivers. If you have an Nvidia GPU, you don't want to be using the latest Game Ready drivers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines