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My Keyboard stops working on all programs when using adobe premiere pro

New Here ,
May 08, 2020

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I'd love to get some help with this strange issue. I just recently built a monster machine for my business and it's been working great! However, yesterday this problem occurred. I started running premiere pro and all of a sudden, my keyboard stopped working, not just in the program, but in my browser, notes, literally everywhere. When I close out of PP, it works just fine again. I have the most up to date Windows 10 settings, I've updated premiere pro, I've even reset all my preferences in PP. I've updated my drivers in my keyboard, I have no idea what else to do. 

 

My mouse works fine, so I can playback in my timeline, it's simply in reference to the keyboard. Looking forward to your feedback!

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Error or problem, Performance

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My Keyboard stops working on all programs when using adobe premiere pro

New Here ,
May 08, 2020

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I'd love to get some help with this strange issue. I just recently built a monster machine for my business and it's been working great! However, yesterday this problem occurred. I started running premiere pro and all of a sudden, my keyboard stopped working, not just in the program, but in my browser, notes, literally everywhere. When I close out of PP, it works just fine again. I have the most up to date Windows 10 settings, I've updated premiere pro, I've even reset all my preferences in PP. I've updated my drivers in my keyboard, I have no idea what else to do. 

 

My mouse works fine, so I can playback in my timeline, it's simply in reference to the keyboard. Looking forward to your feedback!

TOPICS
Error or problem, Performance

Views

181

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May 08, 2020 0
Adobe Community Professional ,
May 08, 2020

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If it is a USB keyboard, try a different USB port.

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May 08, 2020 0
Adobe Community Professional ,
May 08, 2020

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is it a wireless keyboard?  Also, when it stops working try either disconnecting it (if it's a wired keyboard) or turning it off if it's a wireless keyboard and then reconnecting it and see if it starts working.  

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May 08, 2020 0
New Here ,
Oct 09, 2020

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I have exactly the same issue!
After a few minutes of working in Lightreoom or Photoshop my usb keyboard stops working full stop. It only starts working again once I've unplugged and replugged it in. All my drivers and applications are up to date and patched.
It's a wired keyboard so not a wireless issue. It only occures in Adobe products.
Very annoying since it basically renders the applications unusable.
I've searched high and low for the past 2 or 3 months for a solution but nothing.

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Oct 09, 2020 0
Adobe Community Professional ,
Oct 09, 2020

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wondering if it could be an issue with your keyboard shortcuts.  Maybe try switching the preset and see if the behavior stops.

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Oct 09, 2020 0