My Premiere pro keep crashing whenever I open the app

Dec 14, 2020

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My premeire pro app keep crashing when I try to open the app. I have tried all solutions available in adobe forum to fix the problem, but to no avail. I have also tried to contact live support, but couldn´t find anyone on adobe website. It is frustrating not to be getting help especially when there are projects deadlines. Please can anyone help here with the crash problem? Whenever it crashes files are always created on my desktop. I am using the follow spec of MSI - M​SI GT75 8RG-049NE i7-8750H 17.3inch FHD 16GB DRR4 256GB NVMe SSD + 1TB GTX 1080 8GB W10H

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Crash, Error or problem

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My Premiere pro keep crashing whenever I open the app

Dec 14, 2020

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My premeire pro app keep crashing when I try to open the app. I have tried all solutions available in adobe forum to fix the problem, but to no avail. I have also tried to contact live support, but couldn´t find anyone on adobe website. It is frustrating not to be getting help especially when there are projects deadlines. Please can anyone help here with the crash problem? Whenever it crashes files are always created on my desktop. I am using the follow spec of MSI - M​SI GT75 8RG-049NE i7-8750H 17.3inch FHD 16GB DRR4 256GB NVMe SSD + 1TB GTX 1080 8GB W10H

TOPICS
Crash, Error or problem

Views

40

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Dec 14, 2020 0
Dec 15, 2020

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Have you tried resetting Premiere preferences?

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Marek Mularczyk
Adobe Certified Expert and Instructor
http://marekmularczyk.com/

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Dec 15, 2020 0
Dec 15, 2020

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What files, exactly, are created on your desktop, please?

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Dec 15, 2020 0