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My Premiere Pro preview has freezed

New Here ,
Sep 15, 2020

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Please, help me.
Yesterday, september 14th, my Premiere Pro preview suddenly freezed and it is not functioning anymore. 
I've Reinstaled it, updated NVIDIA driver, restarted the computer many times, but it is freezed.
What can I do to solve this problem?

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Freeze or hang

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My Premiere Pro preview has freezed

New Here ,
Sep 15, 2020

Copy link to clipboard

Copied

Please, help me.
Yesterday, september 14th, my Premiere Pro preview suddenly freezed and it is not functioning anymore. 
I've Reinstaled it, updated NVIDIA driver, restarted the computer many times, but it is freezed.
What can I do to solve this problem?

Topics

Freeze or hang

Views

42

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 15, 2020 0
Adobe Community Professional ,
Sep 15, 2020

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Sep 15, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 15, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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