My preview screen just cracks.

[명섭5C78]

everytime I play the video, the preview screen just stracthes and cracks like the picture.

I upgrated my graphic card, and updated Premiere Pro too, but it didn't solve the problem.

Did anyone go through the same problem as I'm currently having?
Anyone knows the solution of this problem, please comment and let me know  plz Xp

[Kartika Rawat]

Hi there!

Sorry for that. We can get this checked.

• What are your system specs (OS, CPU, RAM, GPU)?
• Does it happen with a specific project?
• What type of files are you editing (codec/ format, frame rate, frame size)?
• Have you tried switching the video renderer to"Software Only"? 

Let us know.

Thanks,

Kartika

[Ann Bens]

If this is a mp4 change extension to mpeg: see how that goes.

[Christian.Z]

Please provide detailed specs of your system, including your storage configuration as well as your OS and version of Premiere

Can you please provide us with the original footage file info, sequence settings and export settings?

[Peru Bob]

What graphics card ?

What driver number?