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My videos disappear when I export

New Here ,
Jun 21, 2021 Jun 21, 2021

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Hi there!! I'm trying to export a longer project (about half an hour) and whenever I pause, the added video clips disappear to reveal a white background that I added, and when I export- the clips disappear altogether. Does anyone know how I can fix this/ what the problem is? Thanks so much!! I'd appreciate any help!

TOPICS
Crash , Editing , Error or problem , Export , Freeze or hang , Performance

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi Olivia,

The preview getting lost after pausing the export process is not ideal.

Which version of AME are you using?

Does it happen with every project or this specific one?

Have you edited it in PR?

 

Let us know. We're here to help.

 

Regards,

Shivangi

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