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Neat Plugin – Premiere Pro crashes: serious issue – help

New Here ,
Oct 21, 2020

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Hey to everyone,

the title says everything... Please help me.

I cannot open my project anymore and Premiere even does not do a copy of my project.

I guess the main problem is this plugin of NEAT... -.-

After using it several times, my project always broke.

The information: A fatal error has occurred.

Now, I can't open my project and also the auto-save data seem to be affected.

Does anybody know this issue or has a suggestion?
Maybe Adobe?! 😕
Thank you a lot!

 
a fatal error has occurred.

If you are only looking to be able to open the project: just delete or uninstall the plugin. If you really need that plugin in your project that would be a big problem

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Crash, Editing, Error or problem, Freeze or hang

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Neat Plugin – Premiere Pro crashes: serious issue – help

New Here ,
Oct 21, 2020

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Hey to everyone,

the title says everything... Please help me.

I cannot open my project anymore and Premiere even does not do a copy of my project.

I guess the main problem is this plugin of NEAT... -.-

After using it several times, my project always broke.

The information: A fatal error has occurred.

Now, I can't open my project and also the auto-save data seem to be affected.

Does anybody know this issue or has a suggestion?
Maybe Adobe?! 😕
Thank you a lot!

 
a fatal error has occurred.

If you are only looking to be able to open the project: just delete or uninstall the plugin. If you really need that plugin in your project that would be a big problem

TOPICS
Crash, Editing, Error or problem, Freeze or hang

Views

40

Likes

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Oct 21, 2020 0
Engaged ,
Oct 21, 2020

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If you are only looking to be able to open the project: just delete or uninstall the plugin. If you really need that plugin in your project that would be a big problem

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Oct 21, 2020 1
Jade0D44 LATEST
New Here ,
Oct 21, 2020

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Hey ali_jaber 😃
Indeed, this NEAT plugin was the problem.
Unfortunately, I truly need it. An adobe assistant told me how to unplug it: With holding shift and opening premiere.
Then there is the information: do you want to delete all the plugin-caches?
This is an information for all the other users who may have similar problems.
😃 Thanks to you all!

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Oct 21, 2020 1