Need help with footage becoming distorted in Premiere

New Here ,
Jul 12, 2021 Jul 12, 2021

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I'm currently experiencing this issue where mp4 footage that I import into premiere is being distorted in playback, even if I render the timeline. This is footage recorded with quicktime screenrecorder then converted from .mov to .mp4. I do this all the time and have never experienced this before. The main problem is it also shows up after I export the footage. I'm not sure where to even begin with trouble shooting this. I would really appreciate some help with this.

 

I’m on a 2018 MacBook Pro on Premiere Pro 2021

 

Here's what it looks like: https://imgur.com/a/Gcah7jj

 
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Error or problem, Performance

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Sounds like something went wrong in the conversion, did you try importing the MOV directly?

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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unknow files.png

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Looks like a wonky H.264 or H.265 file. Can you give us more detailed specs on the mp4?

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Explorer ,
Jul 13, 2021 Jul 13, 2021

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Oh man, I've had the exact same (or at least very similar) distortion issues when working with files that have been touched by Quicktime. Typically this is iPhone footage that has been trimmed on someone's laptop.

Anyway, there's likely a better fix out there, but what I've been doing is transcoding (or compressing) with Handbrake before importing into Premiere.

I use Handbrake because Media Encoder generates files with the same distortion. Just be sure to set your framerate to CONSTANT instead of PEAK. Hope this helps!

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