Need to restore default location for cache storing

New Here ,
Jan 06, 2020 Jan 06, 2020

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Hello,

 

 I recently changed my default location to store media cache files. However, I need to restore the default location and I can not figure this out. Can anyone help me out?

 

 

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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The default location for media cache files is (at least when testing on a brand new install of PP2019 on my Mac) is:

/Users/*your computer*/Library/Application Support/Adobe/Common/

Accessed of course from preferences> Media Cache

Is that what you wanted to know?

 

Media Cache Database is also defaulted to the same location.

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New Here ,
Jan 07, 2020 Jan 07, 2020

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Hi there,

 

Thank you. I also wanted to know how to restore this location as I had changed the default to my desktop by accident and can not figure out how to restore to the default location. I can navigate to this location while not in Adobe, however, from preferences I can not figure out how to access the hidden folder. Any thoughts?

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Adobe Employee ,
Jan 07, 2020 Jan 07, 2020

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Hi matthewr58346897,

 

You can customize the media cache location by navigating to Preferences > Media Cache.

Here is the default location for Media Cache:

macOS: /Users//Library/Application Support/Adobe/Common

Windows: \Users\<username>\AppData\Roaming\Adobe\Common

(By default, AppData is a hidden folder. If required you may refer to this tutorial to know how to access it)

Hope it helps.

 

Thanks,

Sumeet

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New Here ,
Jan 07, 2020 Jan 07, 2020

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Hi Sumeet,

 

I am able to navigate there while not in Premier Pro, however, while in the program and trying to restore default, then I am unable to locate the hidden folders. Any way to do that?

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New Here ,
Jan 08, 2020 Jan 08, 2020

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Any suggestions for this one?

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I have the same issue. Do you find a way to navigate from inside Premiere?

 

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Enthusiast ,
Mar 01, 2021 Mar 01, 2021

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Go to Preferences > Media Cache... > Browse ... => then insert the correct path %USERPROFILE%\AppData\Roaming\Adobe\Common into the bottom 'Folder' field and click 'Select'

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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The video below is for the PC but it might help on the MAC. 






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