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Newest version doesn't open project 4 out of 5 times

Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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This version 14 has so much bug that it doesn't open even my newly created projects with in NEW VERSION. 4 of 5 times it doesn't open the project. The opening graph stops at 70%.
I reinstalled the programed several times, cleaned media caches, and still have trouble.
Adobe fix this problem! Version 13 was so much better. V.14 has too many bugs ever.

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Freeze or hang

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Community Expert ,
Dec 21, 2020 Dec 21, 2020

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Bummer. I'm not seeing issues with the new version. You say you created a new project in 14.7? How big is the project. Seems like it wouldn't be so big as to display a thermometer bar when opening? We're missing some info here, Win/Mac, hardware specs, etc... Anyway, take a look at the below to try and get a good install:

 

OK, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Dec 21, 2020 Dec 21, 2020

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I also can't even start a new project. I just downloaded it for the first time as well and haven't been able to do anything without the whole thing crashing

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Community Expert ,
Dec 21, 2020 Dec 21, 2020

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You'll need to give us your computer info: Win/Mac and basic hardware info.

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New Here ,
Dec 24, 2020 Dec 24, 2020

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Hi!
Same problem after upgrading to Big Sur.

I tried to open old Premier project, copied sequence to the new project and... nothing new: "Open project" stops forever at 75%. 
Such a dissapointing issue that can ruin my projects status. /Screenshot 2020-12-25 at 01.20.44.png

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Community Expert ,
Dec 24, 2020 Dec 24, 2020

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updating your OS in the middle of a project is problematic.  I always have a bootable clone of my startup drive before doing an OS update so I can revert to the previous OS quickly and get back to work.

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