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Wondering if anyone had ( and managed) to get this issue resolved.
I only have "Mercury Playback Engine Software Only" available.
My graphic card is a Intel HD Graphics 4000 1536 MB.
I read some people managed to fix it by downloading new drivers but I am up against a deadline and every minute is going into to the edit. Or scratching at the screeb while the thumbnails load.
Adobe Premiere Pro CC System Requirements
It appears the minimum graphics card support by Adobe for 13.0 is
Thank you for taking the time to reply Jeff.