I imported (via media browser) some video files from camera flash card,
but they were imported with no sound channel (they have only the video icon).
My video cam is Canon Vixia HF M300.
I tried also import via File/Import... - but with no succes
(files on card appear as MTS files)
You need to copy clips to HDD first then ingest into Premiere.
Didn't work 😞
Which OS are you on and which Premiere version/build
Mc OS 11.2.3
Premiere Pro 15.1.0 (build 48)
Does the file contain ac3, that might be the issue.
Please - screenshot
Yes audio is ac3. Have to wait until a mac person comes along.
Or contact support.
Is there anyone else that can help?
massege not found...
Is there a support team?
An official adobe support? (not a community memeber)