What I've done since it worked perfectly:
Current Problem Scenario and what I've tried to fix it:
I've read several posts in the forums, checked YouTube, checked Google results, and I don't see anything wrong from what I've read.
Here are the settings that I have when exporting the mp4 that has black screen with audio.
Any suggestions or solutions? THANK YOU IN ADVANCE! 🙂
Let me move this to the Premiere Pro forum for you, where you are more likely to receive an answer to your question.
Note that the Community Help forum is for help in how to use the Adobe Communities. Product questions should be posted in the associated product community.
Thanks, linsims! (new here...)
try this. Change your preview format to a high quality format and then render your entire sequence. if it all renders, check use previews when you do your export... If the renders fail, you might render sections to try and isolate the issue.
Thanks so much for the suggestion, however it didn't work. 😞
I tested exporting an older video that had no issues. It exported successfully with video/audio -- the only peculiar thing is that a .pek file was left in my output folder.
With the exported video with blank screen, there is an .m4v file that is created in the output folder, which never happened before.
Does that reveal any issues that I should be looking at? THANK YOU IN ADVANCE.
so what happens when you try and render the timeline? does it work and does it play back properly? It's never easy to figure out what's going on from a distance and it's only more difficult when you don't explain what happens when you follow a suggestion. And what happens if you try and play m4v file or bring it back in to premiere?
Understood, thanks, I will include that information in the future.
It took a couple hours, but yes, I was able to render the timeline successfully. It played back properly, yes.
I just tried importing the m4v file into Premiere and got this error message:
File Import Failure
Error Message: The file has an unsupported compression type.
Again, when I import the exported mp4 (with black screen) to Premiere, it imports as audio only.
Does this shed light on my problem? TIA...
Hi, i know im late but for those out there who still searches for the answer, its because u click not on the timeline workspace. u need to click at the timeline thing, then export, it wudnt be a blackscreen anymore