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Not Using dedicated gpu for exporting even after updating to 2020 version which supports hardware

New Here ,
Nov 25, 2020

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Not Using dedicated gpu for exporting even after updating to 2020 version which supports hardware

encoding

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Editing, Export, Hardware or GPU

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New Here ,
Nov 25, 2020

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please help

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Enthusiast ,
Nov 25, 2020

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What are you trying to export? Do you have any effects applied on your timeline? Please share a screenshot of your export settings.

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New Here ,
Nov 25, 2020

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New Here ,
Nov 25, 2020

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LEGEND ,
Nov 25, 2020

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You did not specify the exact GPU that you have. Not all GPUs have a hardware encoder at all.

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New Here ,
Nov 25, 2020

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ryzen 5 3550h
8gb ram
gtx1650 4gb

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Adobe Community Professional ,
Nov 25, 2020

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Not all GPUs will work. That being said depending on the GPU Quick Sync might be a better option. The video below might be helpful.
https://www.youtube.com/watch?v=1L-erwmRxAU&feature=emb_logo

This video demonstrates how to enable GPU acceleration and GPU encoding and decoding. It also shows how to enable Intel's Quick Sync.RTX 2070 https://amzn.to...

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New Here ,
Nov 26, 2020

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New Here ,
Nov 26, 2020

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i think while preview my gpu is 30 to 35 % used

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New Here ,
Nov 26, 2020

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but on exporting it is not using gpu

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New Here ,
Nov 26, 2020

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New Here ,
Nov 26, 2020

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even while exporting (hardware encoding) you can see neither of gpu(amd integrated or gtx 1650) are using
only cpu is using

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Adobe Community Professional ,
Nov 26, 2020

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Update to 14.6. Turn off Max Render (Max Depth) and Preview files.

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New Here ,
Nov 26, 2020

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i have a pirated version
i will try to turn off max render and preview files and then check it

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Ann Bens LATEST
Adobe Community Professional ,
Nov 26, 2020

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Then the help stops here.

Thread closed.

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