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O programa trava ao tentar carregar ImporterQuickTime.prm

New Here ,
Mar 18, 2021 Mar 18, 2021

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Boa tarde, estou com um problema na inicialização do programa é que trava na hora de carregar ImporterQuickTime.prm, isso está ocorrendo desde que atualizei para uma versão mais recente, ai desinstalei e voltei para uma versão anterior, mas ainda continua travando na inicialização.

O que tenho que fazer?

Uso o windows 10.

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Error or problem , Hardware or GPU

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Luiz,

Sorry. It's probably a problem with outdated plug-ins. Can you temporarily remove them to see if that might be the issue? 

 

Thanks,
Kevin

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