Open captions wont let me use my own font

[Mikael5CC4]

Im doing some work for my company and we have our own font. When i start editing my Open captions i can see my installed font in the drop-down menu but when i select it it just does not change it (Well it changes to something similar to Arial)  if i make a text in a timeline the font works great. PS, AE  works without any problem.  So i thought it was an open captions Error, BUT. If i open the project on my Macbook pro i can find and edit the font without any problems.

Im editing mainly from a PC, macbook pro as secondary both running the latest version of PP

I have formatted the computer, reinstalled the font, reinstalled all Adobe software.

i just cant wrap my head around this.

Anyone have any idea whats going on?

[Matt Young]

According to this adobe blog, not every font is available for open captions.  Instead, open captions "selects one of the font families available on your system (Note: not every font is supported; if it’s unsupported, Premiere will use a default font)"

[Mikael5CC4]

But why does it work on my laptop then?

[Matt Young]

No idea why PPro would treat text within open captions on Mac and PC differently.  

[Matt Young]

This thread seems to document your issue - even including a person who experiences the issue on PC but not on a Mac:  https://community.adobe.com/t5/premiere-pro/open-captions-limited-support-of-fonts/td-p/10313106?pag...

Unfortunately, no solution at the end of the rainbow...

[Stan Jones]

Matt is right.

The public Beta has a new caption workflow that is using the essential graphics engine. I believe this will solve all these oddities. So I don't expect any changes in the current caption system. Note that the Beta captions are not ready for primetime; some basic functions are not yet available.

Workaround in the current system depend on your workflow. After Effects scripts; if the piece were short, doing the final on your laptop.

Stan