PC help for a mac guy

New Here ,
May 03, 2021 May 03, 2021

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New Job and I have to sit at a PC. Ugh! Fast but there are things under the hood I am mystified about.
 
– First, I can see and import files from our network server into Premiere OK but when I seek an AE comp using dynamic linking, I cannot see the network drive. Weird.
– Second, un-rendered audio cuts off after a few seconds of playback. There are waveforms but no audio. Stopping and restarting playback is a temporary fix that lasts 5 secs and cuts out again.
These two issues are creating major headaches for me. My system specs are below. Any help would be gratefully appreciated.
 
~CG
 
System specs:
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-AD3LMGK
System Manufacturer Dell Inc.
System Model XPS 8940
System Type x64-based PC
System SKU 09C5
Processor Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 3696 Mhz, 10 Core(s), 20 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.0.11, 1/22/2021
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0KV3RP
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume4
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 31.3 GB
Total Virtual Memory 73.2 GB
Available Virtual Memory 21.1 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V – VM Monitor Mode Extensions Yes
Hyper-V – Second Level Address Translation Extensions Yes
Hyper-V – Virtualization Enabled in Firmware Yes
Hyper-V – Data Execution Protection Yes
 
 
 
 
 
 
TOPICS
Audio, Editing, Import, Performance

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Hi Austin,

 

As an Apple guy, myself, I have to use Windows at work, as well. Yeah, ugh! Lol...anyway, I'll tackle your first question.

 

A workaround is to create a shortcut to the folder on your desktop using Windows Explorer. Then you can link things through the Media Browser.

 

OR

 

You can just deselect 'Use Media Browser' in the Link Media dialog box, Premiere then uses Explorer (Windows) or Finder (macOS) and you can find your network drives in the normal way. Personally, this is what I prefer to do.

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