performance issues

New Here ,
May 14, 2021 May 14, 2021

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I updated my mac to the BigSur update, is anyone having issues with overall performance with older files, by old I mean less then a year old. Been trying to go back to correct one thing in a project and it freezes premeiere everytime, have had to restart my computer more then 10 times in the last 24 hours. 

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Editing, Error or problem, Freeze or hang, Performance

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi Leah!

Sorry for the trouble. Can you try deleting cache files? https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

Could you try importing the old files into a fresh new project? Try unchecking Import Workspaces from Projects. For this go to Windows > Workspaces > Import Workspaces from Projects.

 

Let us know how it goes. 

Thanks,

Kartika

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