Photos and videos not showing in source or preview in Premiere Pro

[ls9310397]

When I import images, they show up in the media browser and I can drag them into the sequence. But the images don't show when I play the preview or in the source section.

[Shivangi_Gupta]

Hi LS,

Sorry about this issue.

Please check if the issue persists if you change the renderer.

FAQ: How to change the Video Renderer in Premiere Pro?

Let us know if it helps.

Thanks,

Shivangi

[ls9310397]

I've tried that as well. and it doesn't change anything

[Ann Bens]

Start importing regular footage instead of jpg.

See how that goes.

[ls9310397]

I'm having the same issue with video as well

[Harold SIlva B. · Accepted solution]

Youre working in the wrong mode

This is alfa mode and you have to work in COMPOSITE VIDEO check photos:

try to change in program monitor :

[Ann Bens]

Op's monitor show up gray not white..........

[student18m67124364]

tenia el mismo problema y con esto se soluciono GRACIAS; GRACIAS

[Averdahl]

It seems like a GPU driver issue. I would have tried to upgrade to the latest graphic card driver.

[Randune23]

I'm not having the same issue as you but my is similar in that PP will not preview certain files.  My issue is pictures that are in the main bin.  I click on an image and the preview does not show up.

But I click on a movie file like this...

And the preview shows up just fine.  Then also, I'll be in another bin in the same project, click on a picture, and the preview appears.  WTH???

To preview it I have to double-click on it and then it appears in the Source window and it shows up. 

WTHX2.

Randy

[Dave Chop]

this worked for me each time I have this issue. Clear media cache and close and restart the program.  https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

[dswift10027218982dmbv]

THANK YOU!