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Playback audio always boots as Adobe desktop audio

New Here ,
Oct 17, 2020

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Hi 

I am having an issue with audio playback in premiere pro version 14.3.0.  Whenever the software is launched from power on the audio playback defaults to the Adobe Desktop Audio rather than the Aja Kona 5 card.  The video is always ok.

 

HP Z6 Windows 10

Dual Intel Xeon 5220 2.2 2666MHz 18C

64GB (8x8GB) DDR4 2933 DIMM ECC

NVIDIA Quadro P5000 16GB

AJA Kona 5 

 

Thanks

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Audio, Error or problem

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Playback audio always boots as Adobe desktop audio

New Here ,
Oct 17, 2020

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Hi 

I am having an issue with audio playback in premiere pro version 14.3.0.  Whenever the software is launched from power on the audio playback defaults to the Adobe Desktop Audio rather than the Aja Kona 5 card.  The video is always ok.

 

HP Z6 Windows 10

Dual Intel Xeon 5220 2.2 2666MHz 18C

64GB (8x8GB) DDR4 2933 DIMM ECC

NVIDIA Quadro P5000 16GB

AJA Kona 5 

 

Thanks

TOPICS
Audio, Error or problem

Views

47

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 17, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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Hi @charles5D5B ,

 

I'm sure you have, but checking that you have configured your audio hardware settings in Pr Pro?

 

Here's how if you have not yet:

 

https://helpx.adobe.com/premiere-pro/using/preferences.html#audio_hardware_preferences

 

hth

mj

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Oct 17, 2020 0
New Here ,
Oct 19, 2020

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Hi,

 

Yes this is always selected correctly to AJA kona 5 when I launch Premiere Pro.

 

Thanks

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Oct 19, 2020 0