Things to try/check
1) Edit > Preferences > Audio Hardware > Default Input => select "No Input"
2) Clear media cache manually. Close Adobe PP/AME/AE, goto cache location and delete folders:
Media Cache, Media Cache Files, PTX, Peak Files.
By default cache path is, on Windows: %USERPROFILE%\AppData\Roaming\Adobe\Common
on Mac: Users/(Your user name)/Library/Application Support/Adobe/Common
3) If your footage is VFR(variable framerate), convert it to CFR (constant framerate).
4) Turn off Hardware accelerated DEcoding in Preferences > Media... Remember to clear media cache each time you change this settings
Audio Hardware Preferences are set wrongly, as Basil suggests.
basil gave some good advice.
I'm guessing Premiere does not like the codec. If you'd like you can use MediaInfo and give a detailed list of the media specs, might help narrow down the issue
Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
Here is a tutorial: