Playback Resolution 1/8 and 1/16 Is Greyed Out. Playback Also VERY Slow.

New Here ,
Mar 10, 2021 Mar 10, 2021

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Hi you guys. I am having playback speed issues and I am unable to set my playback resolution to 1/8 or even 1/16.  I've cleared my cache, moved it to a faster location, and even reset my program but nothing seems to work. I'm working with 720p video at 24 fps and my sequence matches my footage. I'm on a 2020 Mac OS Big Sur with 16gb of RAM.... HELP!!!

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Editing, Freeze or hang, Hardware or GPU, Performance

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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I believe 1/8 or 1/16 resolutions are only available on footage over 4k.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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That's not true unfortunately but thanks for response!

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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I know on the PC you cannot opt for 1/8 or 1/16 on HD videos that are 1920 X 1080 or 1280 X 720.

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Feel free to confirm on your machine as well

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